Through the passing of Bill 195, the Province of Ontario has lifted the COVID-19-related State of Emergency effective July 24. This means that the interest-free grace period for both the February and June 2020 tax installments, as well as all water bills issued after Feb. 28, will end on Oct. 31. On Nov. 1, any remaining 2020 balance will be subject to late payment penalty charges.
Account holders who are able to make payments toward their account are encouraged to do so in order to assist in reducing the outstanding balance. In the event that you are realizing financial hardship due to COVID-19 please email firstname.lastname@example.org or call 705-474-0400 ext. 2127 to discuss your payment arrangements.
Residents will experience enhanced visitor screening at North Bay City Hall beginning Tuesday, Oct. 13 to help prevent the spread of COVID-19 and reduce the potential risk to the public and municipal staff.
In addition to mandatory use of face coverings, everyone entering City Hall will be subject to COVID-19 screening questions and a ‘no touch’ temperature check. Visitors experiencing symptoms of the virus or who have an elevated temperature will not be permitted to enter the facility and will be advised to contact the Nipissing Parry Sound District Health Unit for advice.
The City’s Customer Service Centre and Provincial Offences Administration Office continue to offer in-person services weekdays between 9 a.m. and 4 p.m. for services including tax/water payments, parking rental sales, burn permit purchases, parking ticket payments, payment of POA fines and the completion of extensions for fine payments.Access to residential rental housing, business, marriage and lottery licensing, as well as building plan submission and permit issuance will continue to be available by appointment.
In order to minimize line-ups, residents will be encouraged to continue to use online options or the drop box outside City hall when possible. Those who want to access services in person will see enhanced health and safety precautions including floor markings to support physical distancing requirements, and signage to help with traffic flow and maximum occupancy. Residents will be required to stay at home if they are sick, sanitize their hands, wear face coverings and practice physical distancing while inside the building.
Mail: You may mail your payment to City Hall (no cash payments)
The Corporation of the City of North Bay
200 McIntyre Street East
North Bay, ON P1B 8V6
Drop Box: to the left of the front doors of City Hall (no cash payments)