The Customer Service Centre is conveniently located on the main floor of City Hall at 200 McIntyre Street East. The Centre provides a centralized location for the public to obtain information, ask questions or provide comments about City services and programs. A team of dedicated customer service professionals provide a variety of front line services through various channels including: telephone, email, in-person and by mail. The Customer Service Centre is open Monday to Friday from 8:30 am to 4:30 pm (closed on statutory holidays).
If you have any questions regarding the Application process please contact, the Customer Service Centre at (705) 474-0400 or by email at CustomerServiceLicensing@northbay.ca
If you have any questions regarding the Residential Housing By-Law please contact,
Beverley Hillier at (705) 474-0626 ext. 2403 or by email at firstname.lastname@example.org
The Alcohol and Gaming Commission of Ontario (AGCO) authorizes municipalities to provide local charities, non-profit organizations, and other eligible organizations with lottery and gaming licenses. Learn more at www.agco.ca
City staff must follow the AGCO Lottery Licensing Policy Manual to issue and administer charitable gaming licenses.