The Customer Service Centre is conveniently located on the main floor of City Hall at 200 McIntyre Street East. The Centre provides a centralized location for the public to obtain information, ask questions or provide comments about City services and programs. A team of dedicated customer service professionals provide a variety of front line services through various channels including: telephone, email, in-person and by mail.
***The City's Customer Service Centre offers in-person services weekdays between 9:00 a.m. and 4:00 p.m.
Many businesses in North Bay must be licensed under Business Licensing By-Law 2012-225 which is a by-law for licencing, regulating and governing business in the City of North Bay.
The Residential Rental Housing By-law 2012-55 came into effect on March 5, 2012. The By-law requires all properties with 3 to 5 rental bedrooms to obtain a license from the City. The By-law limits the number of rental bedrooms to 5. The exception is owner occupied dwellings with 2 or less renters.
The Alcohol and Gaming Commission of Ontario (AGCO) authorizes the City of North Bay to provide local charities, non-profit organizations and other eligible organizations with lottery and gaming licences. Learn more at www.agco.ca