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Filing a Claim

The Municipal Act states that if you believe the City is responsible for property damage or personal injury that you are required to submit a claim in writing.  If your alleged claim relates to the condition of the City’s roads or sidewalks, you are required to submit a claim form within 10 days of the date of the incident.

How to File a Claim of Alleged Negligence

Via Mail

Print and complete the Claim Form

or  

Pick-up a copy at the location below during business hours

Attention: City Clerk's Office - City Hall, 5th Floor, 200 McIntyre Street East, North Bay, ON P1B 8V6

In Person

Print and complete the Claim Form

or

Pick-up a copy at the location below during business hours

Drop off or Drop Box Use: City Hall, 5th Floor - Clerk’s Office, 200 McIntyre Street East, North Bay ON 

What happens after I submit my Claim ?

If submitted electronically, you will receive an acknowledgment email at your provided email address. The City Clerk will then send you a formal letter related to the claim details you provided.

Your submission will be forwarded to the City’s insurance adjuster for evaluation; they will contact you directly thereafter. The adjuster is your contact person for claim status update and additional information.

CHANGE IN SERVICE DELIVERY DUE TO THE PANDEMIC

Until further notice, the "In Person" method of receiving forms has been suspended due to the pandemic. We invite you to submit your form via online submission, via mail or by using the Drop Box at City Hall. 

Contact
Karen McIsaac, AMCT
City Clerk
karen.mcisaac@northbay.ca (705) 474-0400 x.2510