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Frequently Asked Questions

Dynamic Dispatching is our On-Demand evening and Sunday service where using our new App you can book a pick-up and/or drop-off from any of our bus stops within the On-Demand service zone complimented by a fixed route.  

*NEW* Updated - Dynamic Dispatching operates in tandem with the 2 Marshall Park & the 4 Junction routes; Monday to Friday evenings between 7 p.m. and 11 p.m., Saturday evenings between 6 p.m. and 9 p.m. and Sundays between 8 a.m. and 7 p.m..

By calling 705-474-0419

or

By downloading our new App

Yes. Transfers can occur on route at any stop where both On-Demand and fixed routes service. i.e.: Cassells St, Ferguson St, Fisher St, McIntyre St, Northgate Shopping Centre and the Transit Terminal.

You can pay $3 cash fare, use your monthly bus pass, or by purchasing a Ten Tripper, Day Pass and Single Trip Tickets.

You can use any IOS or Android smart device or book by telephone by calling at transit dispatch at 705-474-0419.

Yes, if you are all going to the same location, just add the number to your booking.

Yes you can.  Dynamic Dispatching technology pairs you with an On-Demand vehicle closest to the bus stop of your choosing at any time the service is operating.  The system will adjust and provide you with an anticipated pickup and drop off time.

Unfortunately no, in order for the system to operate at its optimal efficiency trips must be booked in advance.  Service in the Ferris area remains the same with the 2 Marshall Park and the 4 Junction. 

Dynamic Dispatching has a failsafe solution should the booking system experience technical difficulties during service hours; a push notification will be sent to users advising of such, myRideNBT has reverted back to an hourly fixed route system.

Booking Agents are available Monday to Friday from 7:00pm to 10:59pm, Saturday from 7:00pm to 9:59pm and Sunday from 8:00am to 6:59pm.