Skip Navigation


Visit the Ontario Government’s website to find out if your business is eligible for grants to help with the cost of personal protective equipment, property taxes, energy bills and extra support if you have to close or significantly restrict services because of provincial public health measures.

Supporting Outdoor Dining

The City of North Bay has waived all fees for the 2021 season associated with the creation of new or expanded outdoor patio spaces to help support local businesses as they prepare to reopen amid the COVID-19 pandemic. Please see the following guidelines for details about requirements for all locations. 

CAO presentation to Council on impact of COVID-19 with supporting documentation


COVID – 19 Information for Businesses

The City has established a hotline at 705.474.0626 ext. 2417 and email address as a means of providing further assistance. Businesses can contact the hotline between the hours of 8:30 a.m. to 4:30 p.m. and will be connected with a member of the Economic Development team.

The resources posted on this page, including Federal and Provincial programs, are intended to provide information to local businesses community, impacted by COVID-19.


City of North Bay Impacted Services Updates (COVID -19)

North Bay Hydro understands the potential for hardship that COVID-19 has created.  If you are experiencing hardship, contact the customer service department at 705.474.8100 or by email:


Ontario’s Business Information Line:  1.888.444.3659

The Province of Ontario has started with the (gradual) reopening. For full details visit the official Provincial website, and see the linked document.

For more information about specific programs including, but not limited to, those listed below, please visit the official Provincial website.

Ontario Together Fund

Digital Main Street platform

The Regional Opportunities Investment Credit

Tax Measures



Government of Canada:

For more information about specific programs including, but not limited to, those listed below, please visit the official Federal Government of Canada website.

Canada Emergency Response Benefit (CERB – now closed)

COVID Alert available for download

Download the COVID Alert mobile app to protect yourself and your community.

Get a phone alert if you may have been exposed to COVID-19 (coronavirus), and let others know if you test positive without sharing any personal information.

Helpful Links: 

Toolkits and Guides: